Every training session held with Kinoosa | front Office makes me feel like I am going to become a millionaire overnight if I just implement all the tips and tools given to us in the training. Kinoosa has made me realise how much of money I lose in the salon by not taking into consideration little details. I have now become so much more aware of even the littlest details, like the money paid to therapists per hour and how they sometimes sit around and do nothing. I really look forward to the training sessions because it really motivates me to reach higher goals. Thanks to the new POS software, I found out that a company I was buying from, was charging me VAT without being registered with SARS. I have already gotten a lot of money back. Thanks Kinoosa.
Rufaida Moosa, Flamingo Top Health
The training at Kinoosa | Front Office is always life changing and practical. The tools given to us make a real difference in our businesses. I’ll recommend Kinoosa | front Office training and their Software to everyone I meet. I have managed a number of Spa’s and I have never worked with a management system that beats Kinoosa | Front Office.
Michelle Melet, Salon Owner
Kinoosa | Front Office is exactly what it says precise, accurate and reliable. It is such a unique program, and definitely unlike any other software I have worked on before. It makes life so much easier the way does stock takes, orders and calculations in a way no other program can do. With Kinoosa | Front Office you can have a better and faster future in the Spa & Beauty Industry because in the way it is formulated to create a friendly and easy work environment, hassle-free and outstanding. I will recommend this software to any other Spa & Beauty business for there is none like it.Training on Kinoosa | Front Office was very interesting, helpful and worth it. The Trainers make it so easy to understand and are professional with good people skills.
Tracy Jacobs, Spa Serenity
I just want to use this opportunity to express my sincere gratitude to Kinoosa | Front Office. When I came to see you last year I was at my wit’s end as to what to do with my business. I knew that I will either have to close my doors or hope for a miracle. I attended your Salon Studio Advanced CRM Course (The 9 Step Profit Plan) and although I have been a business person for years and have had successful businesses in the past, I learned so much from this course and you reminded me about a lot of things that I have somehow lost in my quest to make Gorgeous work. After I attended the course I went back to my salon and through the software started implementing all the steps you told us about. It is now not even 6 months later and my business is booming. We have almost doubled in size and I was left with no choice but to extend our space, which is a great deal better than closing doors! Thank you very much for the valuable information, and most of all that you are ALWAYS available when I call you, it’s the personal touch that you add to the system that makes it so great!
Michelle Sierra, Salon Owner
HOW KINOOSA | FRONT OFFICE STARTED
BECAUSE THE MARKET IS FLOODED WITH SO MANY SPA’S, SALONS AND NAIL BARS, SIMPLY BEING A GOOD THERAPIST OR GOOD NAIL TECHNICIAN IS NO LONGER ENOUGH TO GUARANTEE SUCCESS – YOU ALSO HAVE TO BE A VERY GOOD BUSINESS WOMAN.
The number of new beauty businesses opening in the U.S and England has more than doubled in the last ten years. We are seeing a similar trend here in South Africa as more and more Spa’s and Salons open in shopping malls and private suburban homes all over the country. While there is opportunity for success within the growing South African Beauty Industry, Salon owners tell us that business is becoming more and more difficult as the competition increases and the economy slows. The South African Beauty Industry has never been more competitive, take a look at some Industry statistics
9 out of 10 Business Owners tell us that Beauty School did not prepare them to run a Beauty Business.
Over 70% of Salons are not making a profit and are subsidized by the owner who often doesn’t draw a full salary (or any at all).
Four out of ten new Wellness businesses fail in their first year. Eight out of 10 fail within their first 5 years.
The primary cause of Wellness businesses failure is a lack of cash flow due to poor profit margins, insufficient sales and marketing that doesn’t create results.
Over to 80% of all Beauty Businesses Owners know that something is wrong with their business, but they don’t know what it is or how to fix it.
Kinoosa | Front Office was started in response to the needs of business owners all over South Africa who were struggling to build successful beauty businesses.
Kinoosa | Front Office is arguably the leader in business management, operations and intelligence technology and business services in the Wellness and Hospitality industry. Whether it’s optimizing inventory, improving profitability, managing stock, enhancing employee performance, cross-selling products/services, predicting the future of your business or averting a crisis before it occurs, Kinoosa | Front Office is uniquely positioned to deliver. We have the ability to capture the right information at the right time and act on it pre-emptively for a competitive advantage. With a broad mix of innovative products and services that have been developed over the last decade, Kinoosa | Front Office is the strategic business and technology partner trusted by Wellness and Hospitality businesses around the world.
Kinoosa | Front Offices’ philosophy centres around two fundamental principles, “Acquire customers at the lowest possible cost, Retain customers at the highest possible profit”. What this means for our Clients is that Kinoosa | Front Office provides them with the technology, tools, services, innovation, and training that give them the direction and ability to make better business decisions, faster and more efficiently than ever before.